Last week, US President Barak Obama’s
tax policy reforms speech stirred a hornet’s nest with the whole global
outsourcing business worried about its impact. Post the attack on tax
havens and the talk of creating jobs in Buffalo, American
multinationals are trying to figure out what to do next - to expand or
not, in the low cost, high quality bases overseas or ship jobs to
third-party providers such as Infosys, Wipro, TCS, HCL and others. On
the other hand, local companies are trying to figure out what will work
best - expand at home or open some centres in Buffalo, New Jersey or
Ohio to assuage American feelings. The latter are more expensive than
India but cheaper than New York, San Francisco or Silicon Valley. The
issue that the President is trying to address is actually the American
tax code which impacts every American corporate from automotive to
pharma, rather than just outsourcing. On the whole the President, while
keen on creating more jobs in the US, wants to overhaul the tax code.
He noted: "The American tax code is full of loopholes that make it
perfectly legal for companies to avoid paying their fair share. It’s a
tax code that makes easy for a number of individuals and companies to
abuse overseas tax havens to avoid paying any taxes at all. And it’s a
tax code that says you should pay lower taxes if you create a job in
Bangalore than if you create one in Buffalo." While addressing
a larger problem, the President should understand why this whole
business of offshoring started by US companies like GE and Amex took
off in the first place. The business would never have started if the US
had enough engineers and other skilled graduates to do the job, their
cost structures were as attractive as those in India and if American
multinationals had other alternatives to stay competitive. Today
the IT services companies, Indian or American, in cities like
Bangalore, Hyderabad, Pune, Gurgaon do everything from complex
engineering design services to updating healthcare records for over 500
global corporations, a vast majority of them American. If they had
similar talent available, scale and cost opportunity that India
provides, the business would not have grown more than 10-fold, as it
has since Y2K. The other issue of "US companies paying lower
taxes by creating jobs in Bangalore" is as misplaced as a case of
common cold being mistaken for swine flu by an over enthusiastic
customs guy. For global companies offshoring work to third party
players is an ‘expense’ and not a profit centre as in the case of a
captive unit. President Obama is actually asking corporate America to
pay tax on global profits which they have been evading by parking in
tax havens like Cayman Islands, Mauritius and Luxembourg. According
to Silicon Valley Leadership Group, a Valley-based think tank, American
IT companies HP, IBM, Cisco, Microsoft and Google lowered their tax
bill by $7.4 billion last fiscal by not bringing profits back to the
US. It has nothing to do with offshoring to Bangalore. Interestingly
President Obama also noted: “a building in the Cayman Islands had over
12,000 businesses who claim this building as their headquarters!” Indian
industry will actually be delighted if the US government brings back
profits of the US companies rather than have them parked in tax havens.
It will - at least in the short term - give a boost to the third-party
offshore companies and make captive units like those of GE, Intel, Amex
and Microsoft less attractive. Though it may not lead to the curtailing
of the captives since even after paying US tax, the offshore model -
via captives or third party - is too attractive to ignore. Also,
while it might be a great idea to create jobs in the US, a lot of the
migration of work via offshoring happens because the US does not have
enough new engineers to meet all the demand. Besides, a S&P 500
research noted that 50% of the profit of US companies comes from
outside the US and the growth of US multinationals outside the US is
2.5 times that in the US. Hence, a strategy to retain jobs in the US by
curbing offshoring is not the answer to creating jobs in the US. The
$50 billion IT-BPO sector has about $25-30 billion worth of work coming
from the US and employs about 2 million engineers and other graduates
in India. Work comes to Bangalore and elsewhere in India because of low
cost and good talent. It does not go to any tax haven be it Mauritius,
Luxembourg or Cayman Islands as you can’t really do any IT-BPO work
there. And very little actually goes to low-cost destinations within
the US and near-shore destinations (like Canada, Mexico) as there are
limitations on how much companies can scale up with the limited
manpower they have. Studies in the past by McKinsey Global
Institute and others have also shown that every dollar of spending that
US companies transfer to India, creates about $1.46 in new wealth, most
of it going to the US companies. This is through cost savings to US
businesses, repatriated earnings from offshore providers, and the
additional economic output created when US workers are re-employed in
other jobs. Even as the US figures out how best to create new jobs at
home and tax profits of American companies, offshoring as a business
proposition will continue to grow.
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